You’ll be responsible for: • Leading, motivating, and developing a remote-first digital team, fostering strong collaboration and shared accountability. • Creating efficient ways of working and delivery standards to ensure we achieve measurable outcomes for clients and sustainable commercial growth for the agency. • Maintaining strong visibility with teams through structured check-ins, performance reviews, and proactive support. • Building a culture of trust, autonomy, experimentation, and high performance. • Implementing and refining processes, performance frameworks, and best-practice standards. • Staying at the forefront of digital trends, platforms, and tools - including AI and generative technologies - to improve productivity and unlock new opportunities. About you: We’re looking for someone who brings both strategic leadership and hands-on digital delivery experience, including: • Proven experience managing remote or hybrid teams within a digital agency or performance marketing environment. • Exceptional communication skills, with the ability to provide clarity, direction, and feedback - ensuring the team stays aligned, informed, and connected without being overloaded. • Strong organisational and operational discipline, ensuring work is planned, tracked and delivered efficiently without the benefit of constant in-person oversight. • Commercial awareness and experience in driving profitability and service growth. • A proactive, outcomes-driven approach, focusing on performance and growth while addressing issues early and decisively. • Genuine interest in, and enthusiasm for, new and emerging technology and its potential applications within the agency. • Solid understanding of key digital platforms, tech and tools such as Google Ads, Microsoft Ads, Meta Ads Manager, Pinterest Ads, TikTok Ads, Google Analytics, Google Tag Manager, Google Search Console, Screaming Frog, Ahrefs, and Semrush.