Why I love Ted Lasso
At its heart, this American sports comedy-drama is an inspiring lesson in leadership and a testament to the power of kindness, humour, and hope in the workplace.
My love affair with Ted Lasso started as a holiday romance in the Italian Alps. I was on a ski trip but unable to ski (torn meniscus!), so whilst waiting for the après ski to start and my friends to head back, I decided to catch up on an American sports comedy-drama television series. Although it didn’t sound like my cup of tea, I’d heard only good things about it, and it was always on Apple TV’s list of top recommendations.
And luckily, it didn’t disappoint!
Ted Lasso tells the story of an American who is hired to coach AFC Richmond football club despite being clueless about the rules of the game.
Three series on, the cast of Rebecca, Roy, Keeley, Jamie, Nathan and Coach Beard are individually and collectively brilliant, but it is Ted who has won my heart.
His sense of optimism and kindness is contagious. He approaches every situation, no matter how tough, with empathy and positivity, which is refreshing in a world that can often feel cynical.
And while the show is centred around a football team, it’s not really about football at all! Other than the game serving as a metaphor for life, teaching us lessons about resilience, leadership, and the importance of community, it also deals with real-life challenges such as toxic masculinity, relationship struggles, and mental health issues - but through a hopeful lens, managing to deliver important messages without being preachy.
Above everything else, it’s an absolute management masterclass, showcasing a compassionate, supportive, and results-oriented style focused on long-term growth rather than short-term gains. In a world where the workplace is increasingly complex, and team dynamics constantly evolve, here are five reasons managers of people who haven’t tuned in yet should do so:
Lead with empathy
Ted always takes the time to understand his team's personal challenges and emotions by listening, empathising, and offering support. This helps to create a sense of trust and safety. The lesson here is to cultivate a management style grounded in building solid relationships, valuing each team member’s unique contributions, and fostering a culture of openness and encouragement.
Cultivate optimism
Even in difficult situations, Ted remains optimistic. His unwavering belief in people helps them rise to the occasion even when they doubt themselves. Our job as managers is to encourage and recognise small wins, celebrate progress, and remind people of their potential, particularly when they hit a rough patch.
Complete (and quick) forgiveness
Ted creates an environment where people feel safe, valued, and supported. He promotes a “goldfish” mentality - encouraging everyone to forget mistakes quickly and move forward rather than dwell on them and remain stuck. Forgiveness in the workplace is important to maintaining relationships and driving collaboration, whilst being patient is a key trait in many areas of life, but it’s especially helpful in fast-paced work environments. So, if you find yourself feeling frustrated, consider how best you can advise and support.
Focus on development over results
Rather than fixating solely on winning, Ted focuses on helping his players grow as people. He believes that by developing character, confidence, and resilience, success will follow. The lesson here is to focus on and reward constructive behaviours that foster trust and engagement - such as responsibility, dependability, adaptability, and diligence.
Stay open to learning
Ted’s willingness to admit that he doesn’t know all the answers and lean on the expertise of others makes him relatable and approachable. He empowers everyone around him to take ownership. It becomes clear that effective leadership is more about guiding, energising, and supporting a team rather than possessing all the answers.
Biscuits
Just kidding!
Production of a fourth series is rumoured to start early next year. My fingers are firmly crossed - because I want to see more of Ted turning obstacles into opportunities, creating strong bonds, and highlighting how attitude (rather than aptitude) often makes the greatest difference.
If you haven’t caught it yet - do so on the premise that you’ll not just be watching one of the best-written comedies of all time - but you’re also conducting quality research on how to maintain a growth mindset, create a safe space for failure, and learn to win and lose together as a team.
Sally Winfield
Sally is the CEO of Accord Marketing.
